The resources, which are used in The Promise Design School, are now available for those involved in service design and re-design. They can also be used to help solve or work through other problems which the workforce are facing.
They have been created to help the workforce in delivering Plan 24-30 and the change needed to #KeepThePromise. They are based on the principles of the Scottish Approach to Service Design (SAtSD.)
There are 17 new facilitation tools, which are designed specifically to support co-design: helping people to work collaboratively, with a wider range of people from those who would normally be involved in work like this.
When might you use these design tools?
Your team might want to use these tools to:
Understand what’s in your power to do
The Design Tools can help you understand what’s feasible with the time and resources you have.
For example, teachers at a school might realise their ideas around improving education at their school require wider collaboration with schools in their community.
This can help them to think about whether collaboration is possible, or whether they need to come up with an idea they can do by themselves.
Come up with ways which you can make a difference
The Design Tools can help you think of solutions you wouldn’t have thought of otherwise.
It might not have occurred to the teachers that collaboration would work for them. But the tools can help them quickly think up lots of possibilities of how this might work, and to see if similar things are happening locally now.
Agree on the right solution for the people you work for
The Design Tools can help you to work with the people you work for, to find the best solution that works for them.
If pupils in the teachers’ school are involved in the design process, they will be able to see that some solutions wouldn’t work in practice. They’ll be able to help work out a solution that keeps them at its centre.